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4K HDMI Output
Extend or mirror your screen via HDMI to HDTV or larger screen to enjoy videos or make your working easier.
NOTE: Your laptop's USB-C port must support video and audio transfer, otherwise HDMI will not work.
Expanding your laptop and tablet
Provides 1 x HDMI 4K, 3 x USB, 1 x SD Card Reader, 1 x TF Card Reader. The USB C adapter allows you to do more with your laptop, such as connecting to TV, Projector, Hard Drive, Mouse, Keyboard, Printer, Drawing tablet, Gamepad, etc., meeting daily needs without any driver needed.
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2 USB C Female Ports
Thunderbolt 3 (100W max): Connect your laptop to a charger & USB C cable for fast charging. (Depends on charger/cable)
USB C Data Transfer: Allows you easily transfer files in seconds, anywhere! the best solution for SSD, HDD, etc.
Note: This USB C port is a data transfer port which does not support HDMI output and charging.Easy to carry
Designed with a compact case (13.5*4.1* 1.2cm) and a short cable (12cm) which makes it unnoticeable on your table/pocket/laptop sleeve.
Aluminum housing
The aircraft aluminum housing and optimized heat dissipation system ensure better heat dissipation and safe operation.
-these days, there is new discovery for Windows 11 where drivers are too old to run, advise updating drivers from laptop brand official website or below software recommended by users(charges)
www.iobit.com/en/driver-booster
-here is an article that may help.
-Make sure the ethernet driver on your laptop is updated, if not, go to Realtek official to download.
Realtek USB FE / GBE / 2.5G / Gaming Ethernet Family Controller Software - REALTEK
-Confirm with laptop brand that the USB-C port on laptop supports [DP alt mode], if not, HDMI can not output from the laptop.
-Try another HDMI cable.
-Connect power adapter into hub to fulfill enough power for hub to activate.
-Make sure USB format is compatible with laptop system's requirements.
-Connect power adapter into hub to fulfill enough power for hub to activate.
-Try other different USB devices you have.
-Check this article you might have an answer.
-A lot of customers have the issue that not transferring to an external monitor > this feature must be charging to be activated, thus plug Nintendo AC power adapter into hub is a MUST.
-The Chromecast dongle must be charging with 5V/2A at least by wall socket not USB on TV (insufficient watt), go charging it through hub.
-USB disk or storage medium not recognized > make sure to format it as FAT32.
-Learn from Dell community, the issue caused by the BIOS version. it's not easy for general users, go for Dell support or find a friend who is good at PC configuration to help. here is the source