Get Support
At Lemorele, we are committed to providing exceptional customer service and support for all our products. Whether you need assistance with troubleshooting, product inquiries, or anything in between, we are here to help.
Customer Support Channels
If you need help with any Lemorele product, please feel free to reach out to us through the following channels:
- Email Support: For detailed assistance, please contact our dedicated support team at Open in Gmail | Use Default Mail App
- . We aim to respond to all inquiries within 1-2 business days.
- Live Chat: Our live chat support is available during business hours. Click the chat icon at the bottom of the page to get in touch with our team instantly.
- FAQs: Before contacting us, you might find answers to your questions in our FAQ section. We cover the most common issues and troubleshooting steps for our products.
Common Issues and Solutions
Here are a few solutions to common issues our customers face:
- Warranty & Returns: For information about returns and warranty claims, please visit our Returns & Warranty Policy.
- Shipping and Order Status: If you need to check the status of your order, visit our Order Tracking.
Contacting Us
For all technical support and inquiries, you can also reach us through the following:
- Email: support@lemorele.com
- Business Hours: Monday to Friday, 9 AM to 6 PM (GMT+8)
- Response Time: We aim to respond within 1-2 business days.
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