Lemorele 4K Capture Card HDMI to USB C & USB 3.0 【#AC02L】

DSLR to Webcam Solution, Camera Live Broadcast Capture

FAQ:

• When the configuration is low, the high frame rate selected in the acquisition software will not be reached, and the color contrast of the screen will deteriorate.
• Use HDMI 2.0 and above, with a length of no more than 1 meter HDMI cable.
• In the course of use, if the acquisition software and the computer used for acquisition do not select the digital audio interface, it will cause the audio to not be collected normally.

Solution: choose the digital audio interface in the acquisition software and on the computer used for the acquisition

• Regarding the problem of large heat, because the aluminum shell of the product conducts heat quickly, placing the device and the product in a place that can continue to warm the device when using the product will cause a large amount of heat.

Solution: When using the product, it is recommended to place the product in a ventilated place or add an external heat sink.

• I can’t recognize the device. The possible reason is that the driver is not installed automatically.

Solution: After the USB port is connected to the capture card, if it is connected to the USB port of the host, please select the USB port at the back of the host and check in the device manager of the computer to see if the driver has been automatically installed successfully. It will be recognized only after success.