Frequent Question Asked
- Technology Problems
HDMI not working...?
-Confirm with laptop brand that the USB-C port on laptop supports [DP alt mode]
if not, HDMI can not output from the laptop.
-Try another HDMI cable.
-Connect power adapter into hub to fulfill enough power for hub to activate.
USB not recognize..?
-Make sure USB format is compatible with laptop system's requirements.
-Connect power adapter into hub to fulfill enough power for hub to activate.
-Try other different USB devices you have.
If Enternet not working ..？
Make sure the ethernet driver on your laptop is updated, if not, go to Realtek official to download.
👇Here👇
Realtek USB FE / GBE / 2.5G / Gaming Ethernet Family Controller Software - REALTEK
USB keeps disconnecting...?
- Check this Article you might have an answer.
Chromecast with Google TV?
- The Chromecast dongle must be charging with 5V/2A at least by wall socket not USB on TV (insufficient watt), go charging it through hub.-USB disk or storage medium not recognized make sure to format it as FAT32.
What If "Error [Code 43]" Happens ?
- Here is an Article that may help:)
Nintendo Switch No Transfer Video to External Screen?
A lot of customers have the issue that not transferring to an external monitor
This feature must be charging to be activated, thus plug Nintendo AC power adapter into hub is a MUST.
Email support@lemorele.com for further help after trying the above steps, also provide the below info for fast debug:)
- Order #
- Model # of hub
- The specific model of laptop/device
- Running OS (System)
- Specific issue(a video is great)
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