Q & A

Lemorele USB-C hub NO needs any extra drivers whatever from any ports. Update device/laptop's drivers and try charging hub continuously for better connection.

Hub not recognized on Windows 11 >

-these days, there is new discovery for Windows 11 where drivers are too old to run, advise updating drivers from laptop brand official website or below software recommended by users(charges)
www.iobit.com/en/driver-booster

Error [Code 43] >

-here is an article that may help.

Ethernet not working >

-Make sure the ethernet driver on your laptop is updated, if not, go to Realtek official to download.
Realtek USB FE / GBE / 2.5G / Gaming Ethernet Family Controller Software - REALTEK

HDMI not working >

-Confirm with laptop brand that the USB-C port on laptop supports [DP alt mode], if not, HDMI can not output from the laptop.
-Try another HDMI cable.
-Connect power adapter into hub to fulfill enough power for hub to activate.

USB not recognize >

-Make sure USB format is compatible with laptop system's requirements.
-Connect power adapter into hub to fulfill enough power for hub to activate.
-Try other different USB devices you have.

USB keeps disconnecting >

-Check this article you might have an answer.

Nintendo Switch no transfer video to external screen >

-A lot of customers have the issue that not transferring to an external monitor > this feature must be charging to be activated, thus plug Nintendo AC power adapter into hub is a MUST.

Chromecast with Google TV >

-The Chromecast dongle must be charging with 5V/2A at least by wall socket not USB on TV (insufficient watt), go charging it through hub.
-USB disk or storage medium not recognized > make sure to format it as FAT32.

[Slow Charger] Windows notification from Dell notebooks>

-Learn from Dell community, the issue caused by the BIOS version. it's not easy for general users, go for Dell support or find a friend who is good at PC configuration to help. here is the source

Email support@lemorele.com for further help after trying the above steps, also provide the below info for fast debug >

order #
model # of hub
the specific model of laptop/device
running OS
specific issue(a video is great)